Migun Corporation has a thirty-day store credit return policy for products. All sales are final for parts. All returns must be accompanied by your original receipt. We will issue a store credit minus the cost of shipping for undamaged products returned to us in original condition and in the original packing, with all instruction manuals and accessories, free of all odors and free of all oils. A 10% restocking fee will be assessed on all returns. If damages or missing items are noted, or if items need to be picked up (applies only to locations within an hour drive from our corporate offices), disassembled or reassembled, there will be a 15% or higher restocking fee. The fee is based on the level of damage or the missing parts The customer assumes shipping liability and it is highly recommended that you use trackable shipping and insure any package you ship back to us so that we receive your product in a refundable condition. We do not guarantee that we will receive your returned item. Please make sure to include your contact information in the package along with a copy of your original receipt. If your return has damage, odors, oil, dirt, or missing parts, a store credit will NOT be issued.
Products purchased for commercial or professional use are not returnable or refundable. All commercial and professional use sales are final.
Migun electronic parts are tested prior to shipping to ensure they are in working order. Electronic parts are not returnable or refundable. All sales on electronic parts are final.
*By purchasing a product, you authorize Migun Corporation to deduct original and return shipping costs from your refund or otherwise charge them to your credit card after we receive the returned product back at our warehouse.
Damage or defects found during or after delivery and Inspection: If you inspect the shipment and there is not any noticeable damage, but you find concealed damage or defects after the carrier leaves: DO NOT discard any of the shipping boxes or packing materials, including the pallet the item may have been delivered with. DO NOT discard the product itself because it may be necessary for the carrier to inspect the item and report on the damage. DO NOT ship the item back to Migun without first being instructed to do so. Failure to comply may result in denial of a damaged item claim per the shipping carrier’s claims guidelines. Immediately contact Migun to report the situation. Include helpful details, such as package condition, how it was received (left at front door/signed for), and description of the damage. If possible, please take several pictures showing the affected area(s). We will work to resolve the issue and, in our sole discretion, we may: Arrange a repair or replacement if an item falls under a manufacturer’s warranty; arrange for and pay the cost for repair of an item that does not fall under a manufacturer’s warranty; issue a replacement; or authorize a return.
Contact Migun Corporation Customer Service Center (310)667-6684 to obtain a return authorization number (RMA) before you ship a return. We will not accept returns without an RMA.
Store Credit (if applicable): Once your return is received and inspected, we will also notify you of the approval or rejection of your refund. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your refund. If you are approved for a store credit valid for one year will automatically be applied to your account within 14 days.
Shipping: Our products normally ship within 1-3 business days. Shipping times vary depending on the carrier and method of shipment used. We reserve the right to select any method of shipment we choose.
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- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
- Collected Information: We may track and collect the following categories of information when you visit and use the Website: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Website; (4) types of web browsers used to access the Website; (5) the referring source which may have sent you to the Website; and (6) other information associated with the interaction of your browser and the Website (collectively “Traffic Data”).
In order for you to access certain areas of the Website, we may require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) Contact Data (such as your name, e-mail address, and phone number); and (2) Demographic Data (such as your zip code). If you communicate with us, for example by e-mail or through a contact page on the Website, any details provided in such communication may be collected as
If you create an account on the Website, and authenticate the account via a third-party service like Twitter or Facebook, we may collect, store, and periodically update the contact lists associated with that third-party service, so you can connect with existing contacts from that third-party service who also use the Website and services.
We may obtain information about you or your contacts from third-party sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners. We take steps to ensure that such third parties are legally permitted to disclose such information to us. This information may include demographic information (such as age and gender), device information (such as IP addresses), location (such as city and state), and online behavioral data (such as information about the use of social media websites, page view information and search results and links). We use this information, alone and in combination with other information (including Personal Information) we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and services.
- Cookies and Tracking Technologies
- What are cookies?
To make our Website work properly, we sometimes place small data files called cookies on your computer or mobile device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
- What are cookies used for?
Cookies and other tracking technologies (collectively, “Cookies”), allow a website or service to determine if it was previously visited by your computer or mobile device. Cookies are used to identify users and remember their actions, and for online behavioral advertising. Cookies provide information regarding how a website or service is being used and help ensure future advertisements will appeal to the user’s interests.
We use both first and third-party cookies. “First-Party Cookies” are Cookies that belong to us. “Third-Party Cookies” are Cookies that another party, through our Website, places on your computer or mobile device. Third-Party Cookies may be placed on your computer or mobile device by someone providing services to us. For example, we may utilize third-party technology services, such as Facebook and Mail Chimp, for data management, marketing, analytics, features and functionality of our Website, and for other purposes. Third-Party Cookies may also be placed on your device by our business affiliates so that they can monitor the use of our Website, measure the effectiveness of an advertising campaign, and advertise products and services to you on our Website and elsewhere on the Internet.
The information generated from the use of a Third-Party Cookie on our Website is generally controlled and accessible by the third party. We may also have access to some of the information. First-Party Cookie information is accessible and controlled by us.
- How long will cookies stay on my device?
The length of time a cookie will stay on your device depends on whether it is a “Persistent” or “Session” Cookie. A Session Cookie is removed from your device once you stop browsing. A Persistent Cookie stays on your device until it expires or is deleted.
- How do I delete and/or block cookies?
Google (and it’s family of apps and services)
Additionally, your browser or device may allow you to delete cookies that are already on your device, and block future Cookies (both First-Party Cookies and Third-Party Cookies). However, if you do this, you may not have access to certain parts or features of the Website, and other parts may not work properly. To delete Cookies and/or modify your Cookie settings, follow the instructions provided by your browser or device (usually found within the “Help”, “Tools” or “Edit” options).
For additional information concerning control of cookies and opt-out options, visit:
Children’s Online Privacy Protection
It is our policy to comply with the Children’s Online Privacy Protection Act (“COPPA”), and California Law concerning privacy rights for minors. Therefore, we restrict the Website to persons 18 years of age or older. If you are under the age of 18, you are not permitted to use the Website. If you are a parent or legal guardian of a minor child, you may, in compliance with the use of our Website on behalf of such minor child. Any information you provide while using the Website on behalf of your minor child will be treated as Personal Information as otherwise provided herein.
- Use of Information
- Emails from Us
Sometimes we will send you administrative emails about such things as service changes or new policies. You cannot opt-out of these. However, you can always opt-out of non-administrative emails.
- Disclosure of Your Information
The third parties with whom we share Personal Information regarding our Website users are listed below, along with a link to each of their Privacy Policies and a description of the services they provide to us in relation to our Website:
Services Provided: The collection (via sign-up forms), and storage, of personal data which allow us to create and use distribution lists, send marketing email campaigns, and place online advertisements; the transfer of personal data to certain Mail Chimp sub-processors who perform critical services, such as helping Mail Chimp prevent abuse and provide customer support.
- Other Sites
The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and after we receive it. For example, when you enter sensitive information on our Website, we encrypt that information using secure socket layer technology (SSL).
- Storage, Correction, and Deletion of Information
We store data for as long as it is necessary to provide products and services to you and others. Information associated with your account will be kept until your account is deleted unless we no longer need the data to provide products and services. You can delete your account at any time. We may store data indefinitely, even after “deletion,” and may archive such information elsewhere. You may access and update your account settings at any time to correct or complete your account information. You may also contact us at any time to access, correct, amend, or delete information that we hold about you. We will export your account data at any time upon your request.
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